Welcome to PohaandKhichdi.com! We’re excited to provide you with delicious and healthy poha and khichdi meals through various platforms. Please review these terms and conditions carefully before placing an order with us via WhatsApp, Zomato, Swiggy, ONDC, Magicpin, or our own website. By using our services, you agree to comply with these terms and conditions.

1. Ordering Platforms:

  • You can place orders through the following platforms:
    • Our website: PohaandKhichdi.com
    • WhatsApp
    • Zomato
    • Swiggy
    • ONDC (One Nation One Delivery Channel)
    • Magicpin

2. Product Information:

  • We strive to provide accurate descriptions and images of our products across all platforms. However, actual product packaging and ingredients may vary.
  • Our poha and khichdi are prepared using fresh, high-quality ingredients to ensure a nutritious and enjoyable dining experience.

3. Ordering and Payment:

  • Orders placed through WhatsApp, Zomato, Swiggy, ONDC, Magicpin, or our website are subject to acceptance and availability.
  • By placing an order, you agree to pay the specified price for the products ordered, including any applicable taxes and fees.
  • Payment methods accepted may vary depending on the platform. Please refer to the respective platform for payment options.

4. Delivery Terms:

  • Delivery times may vary based on your location and the platform used for ordering.
  • We strive to deliver orders within the estimated timeframe provided during checkout or as communicated by the platform.

5. Refund and Cancellation Policy:

  • Our Refund Policy applies to all orders placed through WhatsApp, Zomato, Swiggy, ONDC, Magicpin, or our website. Please refer to our Refund Policy for detailed information on refunds and order cancellations.

6. Privacy Policy:

  • Your privacy is important to us. We handle your personal information with care and in accordance with our Privacy Policy. Please refer to our Privacy Policy for details.

7. Customer Responsibilities:

  • You agree to provide accurate and complete information when placing an order through any of the platforms mentioned.
  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

8. Intellectual Property:

  • All content on our website and on other platforms, including text, images, logos, and graphics, is the property of PohaandKhichdi.com and is protected by copyright and other intellectual property laws.

9. Limitation of Liability:

  • PohaandKhichdi.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of any of the ordering platforms or our products.

10. Governing Law:

  • These terms and conditions shall be governed by and construed in accordance with the laws of FSSAI (Food Safety and Standards Authority of India), without regard to its conflict of law principles.

11. Amendments:

  • We reserve the right to modify or update these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website and other ordering platforms.

12. Contact Us:

Thank you for choosing PohaandKhichdi.com. We look forward to serving you delicious and nutritious meals through your preferred platform.